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At Rylyf Technologies LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services through the Rylyf website at www.rylyf.com, the Rylyf mobile applications, and any other related services provided by Rylyf.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, you should not use the Rylyf User Services.
 

1. Information We Collect
   When you use Rylyf User Services, we collect various types of personal information to facilitate your experience, including but not limited to:

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      A. Personal Information

• Account Information: When you create an account, we collect personal details such as your name, email address, phone number, and location.

• Payment Information: To process payments for services, we collect your credit or debit card details. Payment processing is handled by third-party services that comply with industry standards for security.

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      B.  Automatically Collected Information

• Device and Usage Data: We collect information about your device and how you interact with the Rylyf User Services, including your IP address, device type, operating system, browser type, and usage patterns.

• Location Information: If you grant permission, we collect precise geolocation data to enhance the functionality of the services, such as identifying nearby Rylyf Professionals.

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      C. Communications Data

• SMS and Notifications: We collect and store communications with Rylyf, including SMS messages, emails, and notifications. This includes message content, timestamps, and delivery status.

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​    2. How We Use Your Information

        We use the collected information for various purposes, including but not limited to:

• Providing Services: To facilitate appointments, process payments, and deliver the services you request.

• Improving User Experience: To improve, personalize, and optimize the Rylyf User Services and your experience.

• Communication: To send you important notifications, service-related messages, and promotional content (if you’ve opted-in).

• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

     

     3. Sharing Your Information

 We do not sell, rent, or lease your personal information. However, we may share your data with third parties in the following circumstances:

A. Service Providers
We may share your information with trusted third-party service providers who assist us in delivering Rylyf User Services, including payment processors, cloud service providers, and customer support platforms.

B. Legal Obligations
We may disclose your information if required by law, such as in response to subpoenas, court orders, or other legal processes.

C. Business Transfers
In the event of a merger, acquisition, or sale of Rylyf’s assets, your personal data may be transferred as part of that transaction.

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    4. Data Security

We take data security seriously and implement industry-standard measures to protect your personal information. This includes encryption, secure socket layer (SSL) technology, and regular security audits. However, no system is entirely secure, and we cannot guarantee the security of your data.
 

    5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access and Correction: You can access and update your personal information by logging into your account.

• Data Deletion: You may request that we delete your account and any associated data. We will retain information as necessary to comply with legal obligations.

• Opt-out: You can opt-out of marketing communications by following the unsubscribe instructions provided in our promotional emails or updating your notification preferences in your account settings.

• SMS Messaging: To stop receiving SMS messages, reply “STOP” to any message or disable SMS notifications within the Rylyf Application.

    6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our site and services. These cookies help us enhance your user experience by remembering your preferences and providing personalized content.
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, certain parts of the Rylyf User Services may not function properly without cookies.

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    7. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide you with the Rylyf User Services. We may also retain and use your information as required to comply with legal obligations, resolve disputes, and enforce our agreements.

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    8. Third-Party Links

The Rylyf User Services may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review their privacy policies before providing any personal information.

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    9. Children’s Privacy

Rylyf does not knowingly collect personal information from children under 18 without the consent of a parent or guardian. If we discover that a child under 18 has provided us with personal information without consent, we will delete that information as quickly as possible.

    10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be effective immediately upon posting on the Rylyf Site. Your continued use of the services after the changes take effect indicates your acceptance of the updated policy.

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    11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:
Rylyf Technologies LLC
Email: support@rylyf.com